Return Policy

3D Printed Component Policy

The 3D printed Material is strong enough to withstand decently sunny days and quite a few tumbles, But in order to preserve the longevity of these parts do not leave in concentrated heat above 104 degrees for extended periods of time longer than 1 hour or this could cause the parts to warp. If this occurs regardless feel free to email us at atlandesigngroup@gmail.com for replacements.

Model Bodies Not designed or Fabricated By Atlan Design Group Policy

All bodies included in kits that are not fabricated or designed by Atlan Design Group are acquired from other vendors such as big country toys, new ray toys, and new bright. We do not have any control over fabrication of any of these bodies. For this reason we are not responsible for slight variations/ imperfections in the bodies.

*any Refund/Return requests regarding the performance of the Model bodies not designed or fabricated by Atlan Design Group will not be accepted and instead the most we can offer is an exchange of the item within 30 days of your purchase date.We may make exceptions on a case by case basis.

If the product includes a body not fabricated or designed by Atlan design group the following will be in the Products Description: “Note: The body included in this kit is NOT Fabricated or designed by Atlan Design Group”

General Return 

If you are not satisfied with our products performance you may contact us within 30 days of your purchase date for a full refund. Certain exceptions may apply please read policies above

Refund Policy 

In order for a refund to be issued we must first receive the item for inspection, from there we may issue a refund.

You can reach us through the “Contact Us” tab on our website, or email us directly at atlandesigngroup@gmail.com